About the Program
| Welcome to CareContact, a new Value-Added Service to members. This comprehensive health and wellness program integrates information from medical and pharmacy claims, and from members themselves. Our goal is to help our members take control of their medical condition so they can lead a fuller, healthier life. CareContact provides member support and tools for achieving health and wellness goals, and managing medical conditions. |
| CareContact Support |
| Phone: |
1-800-999-9005 |
| TTY: |
1-800-735-2989 |
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Members can choose the level of participation that best fits their personal needs.
Benefits to Members
- Immediate access, by phone or Internet to health care providers via a 24/7 nurse line.
- Assistance with health care needs by CareContact registered nurses.
- Disease-specific education tools.
- Comprehensive programs for members with diabetes, congestive heart failure, and coronary artery disease.
- CareContact team provides member support in identifying personal health and wellness goals.
To obtain more information
Members may contact the health plan or request a referral from their physician. Please rest assured that this information is considered highly confidential, and we take every precaution to protect your privacy.
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